Effective August 19, 2025

​

Trees of Hope (“TOH,” “we,” “our,” or “us”) is committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.treesofhopehouston.org and engage with our services.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other details provided when signing up for newsletters, donating, or contacting us.

• Financial Information: Payment details for processing donations. We utilize secure third-party payment processors and do not store full financial details on our servers, and we do not sell financial information.

• Non-Personal Information: Browser type, IP address, pages visited, time spent on the website, and similar analytics.

 

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.

• Process donations and issue receipts.

• Send updates about our work, events, and fundraising efforts.

• Respond to inquiries and provide support.

• Comply with legal obligations.

 

3. Sharing Your Information

We do not sell, trade, or rent personal information. However, we may share information with:

• Trusted third-party service providers assisting with payment processing, email communications, and website maintenance.

• We may disclose personal information to our sponsors for their own business purposes, including sending you marketing communications and targeted ads, only if you opt-in to receive this information. In exchange, we may receive money or something else of value to TOH from these sponsors/partners. You can opt out of these communications at any time even if you already opt-ed in.

• Legal authorities if required by law, or to protect our rights and safety.

 

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience. You can adjust your browser settings to refuse cookies, but this may limit some website functionality.

 

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

 

6. Data Security

We implement security measures to protect your information. Importantly, no security system or website is impenetrable, and we cannot guarantee the security of our system and site. If Personal Information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose data may have been compromised and take other steps in accordance with any applicable laws and regulations. We encourage you to use caution when submitting personal details online.

 

7. Children’s Privacy

Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

 

8. Your Rights

As a Texas-based nonprofit, you may have rights under U.S. federal and Texas state laws over your data, including:

• Accessing the personal information we hold about you.

• Requesting corrections or deletions.

• Opting out of communications.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Email: office@treesofhopehouston.org
Phone: 713-942-8733

Address: 7055 Old Katy Road #14 Houston, TX 77024

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date